Privacy Policy

SOLUCIONES TECNOLÓGICAS E-VTC, S.L. informs you of its privacy policy applied to personal data. Use of the website does not imply that the user must provide any information regarding his or her identity, and cannot be associated with a specific user by the company. In the event that personal data is provided, this data will be collected and used in accordance with the limitations and rights set out in the aforementioned regulation.

Who is responsible for processing your data?

  • Data controller: SOLUCIONES TECNOLÓGICAS E-VTC, S.L.
  • CIF: B42559013
  • Postal address: Calle Monover, nº 18, 2º B, CP 03110 Mutxamel (Alicante)
  • Email: administracion@e-vtc.com

What type of data do we process?

Depending on the products, services or functionalities that you wish to enjoy at any given time, we will need to process some data or others. In general, such data will be, depending on the case, the following:

  • Your identification data (For example: Your name, surname, language, country from which you interact with us, contact information, etc.)
  • Connection, geolocation and navigation data (in case you interact with us from your mobile, for example).
  • Data about your tastes and preferences.

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service on the website, we will mark some fields as mandatory, since they are data that we need to be able to provide you with the service or give you access to the functionality in question.

Please keep in mind that, if you decide not to provide us with this data, you may not be able to complete your registration as a user or you may not be able to enjoy these services or functionalities.

For what purpose do we process your personal data?

Depending on how you interact with our website, we will process your personal data for the following purposes:

  • To respond to requests or queries you make through the different means incorporated into our website.

We only process the personal data that is strictly necessary to manage or resolve your request or query.

  • For social media management

If you follow us or contact us through the different social networks in which we are present, we will process the data that you provide us through them for the sole purpose of responding to your messages or comments and managing our contact list.

  • Usability and quality analysis to improve our services (Cookies)

If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform and thus be able to introduce improvements to it. Likewise, we occasionally carry out quality actions and surveys aimed at understanding the degree of satisfaction of our clients and users and detecting those areas in which we can improve.

What is the legitimacy for the processing of your data?

The legal basis that allows us to process your personal data also depends on the purpose for which we process them, so we will find different legal bases based on the following purposes:

  • Attention to information requests

The legal basis for the processing of your data is the informed consent to respond to the queries raised through the website, which implies the acceptance of these conditions by the interested party.

  • Social networks

The basis of legitimacy is the informed consent to respond to the queries raised through the social network, as well as the moment in which you follow us and wish to be part of our contact list.

  • Usability and quality analysis (Cookies)

The basis for legitimacy is the consent given on our website for the installation of the cookies that you consider appropriate.

How long will we keep your data?

  • Information request

We will process your data for as long as necessary to meet your request or petition and subsequently for 1 year.

  • Social networks

We will process your data for as long as necessary to meet your request or petition and as long as you are a follower of our profile.

Will we share your data with third parties?

Personal data will not be transferred or communicated to third parties, except: legal obligation, we obtain your express consent or we understand that there is a legitimate interest on our part, which will be duly communicated to you.

However, we inform you that we are present on the following social networks: Facebook and LinkedIn, to keep our followers informed about the company’s news and services.

You can access these social networks voluntarily and through the links available on the website itself or by accessing them directly and on your own from the browser or installed app.

You should know that this website is not responsible for the use of the data that these social networks may make. However, when these data are generated on the social network and derive from an interaction with our official account, we will be jointly responsible for the treatment together with the social network.

In order to consent to our transfer from this website and the processing of your data, you must carefully read the privacy policy of the social network you wish to access:

In this way, before clicking on the logos of the RR. SS. present on our website, you can inform yourself and carry out a redirection with prior knowledge of the processing of your data and voluntarily.

Other technological services:

International transfers:

Any international transfer of personal data (for example, in the case of the use of cookies, social networks, etc.) will be based on your express consent, in the event that there is no adequacy decision, adequate guarantees or other legal basis that legitimizes it.

What are your rights when you provide us with your data?

We are committed to respecting the confidentiality of your personal data and to guaranteeing that you can exercise your rights.

You may exercise them free of charge by sending us an email to our address , simply indicating the reason for your request and the right you wish to exercise.

If we consider it necessary to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

  • Ask us for access to the data we have about you.
  • Ask us to rectify the data we already have. Please note that by actively providing us with your personal data by any means, you guarantee that it is true and accurate and you undertake to notify us of any changes or modifications to it.
  • Ask us to delete your data to the extent that it is no longer necessary for the purpose for which we need to process it as we have previously informed you, or that we no longer have the legitimacy to do so.
  • Ask us to limit the processing of your data, which means that in certain cases you may ask us to temporarily suspend the processing of the data or to retain it beyond the time necessary when you may need it. If you have given us your consent to process your data for any purpose, you also have the right to withdraw it at any time.
  • To receive the personal data concerning you that you have provided to us, in a structured, commonly used and machine-readable format, as well as to transmit it to another data controller.

Furthermore, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.
Finally, we inform you of your right to file a claim with the relevant data protection control authority, in particular, with the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

Changes to the Privacy Policy

We may modify the information contained in this Privacy Policy when we deem it appropriate. If we do so, we will notify you by different means through the Platform, or we will even communicate it to your email address when the change in question is significant for your privacy, so that you can review the changes, evaluate them and, where appropriate, oppose or unsubscribe from any service or functionality.

Cookie Information

We use cookies and similar devices to facilitate your navigation on the Platform, to understand how you interact with us and, in certain cases, to be able to show you advertising based on your browsing habits. Please read our Cookie Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.

Cookies Policy

Definition and generic function of cookies

Cookies are identifiers that we send to your computer’s hard drive through your Web browser so that our systems can recognize your browser and offer you certain services.

In general, these technologies can serve very different purposes, for example, recognizing you as a user, obtaining information about your browsing habits, or personalizing the way content is displayed.

This page uses different types of cookies. Some cookies are placed by third-party services that appear on our pages. In some cases, when using a Google search engine, you may have accepted its own cookies. These Google cookies are installed even if you have not accepted our own and/or third-party cookies.

Below, we indicate the cookies used by the https://e-vtc.com/ page

Cookies used

 

How to enable/disable cookies in the main browsers:

It is usually possible to stop accepting browser Cookies, or to stop accepting Cookies from a particular Service.

All modern browsers allow you to change the Cookie settings. These settings are usually found in the ‘options’ or ‘Preferences’ menu of your browser. You can also configure your browser or your email manager.

Below, the User is provided with guidance on the steps to access the cookie configuration menu and, where applicable, private browsing in each of the main browsers:

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, you can consult Microsoft support or the browser’s Help.

Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, you can consult Mozilla support or the browser’s Help.

Chrome: Settings -> Show advanced settings -> Privacy -> Content settings. For more information, you can consult Google support or the browser’s Help.